Privacy Policy

Terms of Service for Simple Scrub Cleaning Last Updated: March 13 2026

Your privacy matters to us. This policy explains how Simple Scrub Cleaning collects, uses, and protects your personal information when you use our website and services. When we say "Services," we’re talking about our website, booking platform, and any communication you have with us.

If you have any questions or concerns about how we handle your data, please reach out to us at contact@simplescrubcleaning.com.

1. What We Collect and How

We only collect information that helps us provide you with a great experience:

• Contact Info: Your name, email, phone number, and service address so we can coordinate your cleanings.

• Payment Info: To keep your data secure, we use a professional third-party payment processor. They store your bank or credit card details; we do not keep your full financial records on our own servers.

• Feedback & Surveys: Anything you share via forms, reviews, or surveys to help us improve.

2. How We Use Your Information

We use your data to keep things running smoothly, specifically to:

• Coordinate bookings between you and your service provider.

• Send updates, security alerts, and support messages.

• Analyze trends to make our website easier to use.

• Handle billing, collections, and fraud prevention.

• Send you newsletters or promotions (only if you’ve opted in!).

3. Sharing Your Information

We don't sell your data. We only share it when necessary:

• Service Providers: With the independent cleaners (so they know where to go) and our software partners (like analytics or email tools).

• Legal Requirements: If required by law or a court order, we may disclose information to comply with legal obligations.

• Business Transfers: In the event of a merger or sale of the company, your data may be transferred to the new owners.

4. Your Marketing Choices

You’re in control of your inbox.

• Emails: You can unsubscribe from marketing emails at any time using the link at the bottom of the message or by emailing support@simplescrubcleaning.com.

• Texts: Even if you opt out of marketing, we will still send "transactional" messages (like booking confirmations and arrival alerts).

5. Data Retention

We don’t hold onto your info forever—only as long as we need it to provide you with service or to meet our legal and tax obligations.

Text Messaging Terms & Conditions

By opting into our text service, you agree to receive automated marketing and informational messages from Simple Scrub Cleaning at the number you provided.

• Frequency: Message frequency varies based on your bookings and interactions.

• Rates: Standard message and data rates may apply depending on your cell plan.

• Not a Requirement: You don’t have to agree to marketing texts to buy services from us.

• How to Opt-Out: Text STOP at any time to unsubscribe. We’ll send one last text to confirm you’re off the list.

• Need Help? Text HELP for instructions or email support@simplescrubcleaning.com.

• Number Changes: If you change your phone number, please let us know at contact@simplescrubcleaning.com so we don't send your private booking info to the person who gets your old number!

Contact Us

Simple Scrub Cleaning Phone: 414-250-8740

Support: support@simplescrubcleaning.com

General Inquiries: contact@simplescrubcleaning.com