Privacy Policy
Privacy Policy
Privacy Policy
Simple Scrub Cleaning LLC — Privacy Policy Last updated: April 2026
Simple Scrub Cleaning LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website at simplescrubcleaning.com or book our residential cleaning services. By using our website, submitting a booking form, or providing your contact information, you consent to the collection and use of your information as described in this policy.
1. Company Information
Simple Scrub Cleaning LLC
Milwaukee, Wisconsin
Email: contact@simplescrubcleaning.com
Phone: (414) 250-8740
Website: simplescrubcleaning.com
2. Information We Collect
Information you provide directly:
Full name
Home address and service location
Email address
Phone number
Home size and service preferences
Payment information (processed securely through Stripe — we never store your full card details)
ZIP code and service area confirmation
Information collected automatically when you visit our website:
IP address
Browser type and operating system
Referring URLs and pages visited
Time spent on pages
This automatically collected information is used to improve our website and is not linked to your personal identity.
3. How We Use Your Information
We use the information we collect to:
Schedule, confirm, and complete your cleaning appointments
Process payments securely through Stripe
Send appointment confirmations, reminders, and service updates via text message through Quo (formerly OpenPhone) and email
Respond to your questions, requests, or concerns
Send occasional promotional offers to customers who have opted in
Improve our services and customer experience through analytics
Comply with legal obligations and Wisconsin business and tax record requirements
We do not use your information for any purpose not described in this policy without your consent. We never sell or rent your personal information to anyone.
All text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of text message services.
4. Text Message Communications
If you provide your phone number and opt in to receive text messages, we will send you service-related communications including appointment confirmations, reminders, and schedule updates through Quo (formerly OpenPhone). Promotional messages are only sent to customers who have explicitly opted in.
You can opt out at any time by replying STOP to any message
After opting out you may still receive essential service messages such as appointment confirmations
To opt back in, reply START or contact us at contact@simplescrubcleaning.com
For help, text HELP at any time or email contact@simplescrubcleaning.com
Message and data rates may apply depending on your mobile carrier
We never sell or share your phone number with third parties for marketing purposes
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes
Simple Scrub Cleaning LLC complies with all applicable CTIA and TCPA regulations governing SMS communications.
5. Payment Information
All payments are processed securely through Stripe, a PCI-compliant payment processor. We do not store your full credit card number, CVV, or banking details on our systems. Stripe's privacy policy governs how your payment information is handled and can be found at stripe.com/privacy.
BookingKoala is used as our customer relationship management and booking platform. Your booking details are stored within BookingKoala's secure system. BookingKoala's privacy policy can be found at bookingkoala.com.
6. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
With independent contractor cleaners assigned to your appointment, limited to information necessary to complete your service (name, address, service details)
With Stripe for secure payment processing
With BookingKoala for appointment scheduling and management
With Quo for text message communications
With Google Analytics for website analytics and visitor insights
Through Meta Pixel for advertising measurement and to show relevant ads to people who have visited our website
When required by law, court order, or government authority
To protect the rights, property, or safety of Simple Scrub Cleaning LLC, our clients, or the public
All third-party service providers we work with are required to protect your information and may only use it for the specific purpose we have engaged them for.
7. Cookies and Website Tracking
Our website uses cookies and similar tracking technologies to improve your browsing experience and understand how visitors use our site. We may use:
Essential cookies necessary for the website to function properly
Analytics cookies through Google Analytics to understand how visitors interact with our website. You can opt out of Google Analytics at tools.google.com/dlpage/gaoptout
Marketing cookies through Meta Pixel to measure the effectiveness of our advertising and show relevant ads to people who have visited our site. You can learn more about how Meta uses this information at facebook.com/privacy/explanation
You can control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of our website.
Our website does not currently respond to Do Not Track signals from browsers.
8. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Customer records are retained for a minimum of 3 years to comply with Wisconsin business and tax record requirements. Payment records are retained as required by Stripe and applicable tax law.
If you would like your information deleted from our records, please contact us at contact@simplescrubcleaning.com and we will process your request within a reasonable timeframe, subject to any legal retention requirements.
9. Wisconsin Consumer Rights
Wisconsin residents have the right to:
Request access to personal information we hold about them
Request correction of inaccurate information
Request deletion of personal information, subject to legal retention requirements
Opt out of marketing communications at any time
Opt out of text message communications by replying STOP
To exercise any of these rights, please contact us at contact@simplescrubcleaning.com or call (414) 250-8740.
10. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at contact@simplescrubcleaning.com and we will delete it promptly.
11. Security
We take the security of your personal information seriously and implement reasonable technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. This includes SSL encryption, secure data storage, and restricted access limited to authorized staff and contractors.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. If you have reason to believe your information has been compromised, please contact us immediately at contact@simplescrubcleaning.com.
12. Business Transfer
If Simple Scrub Cleaning LLC is acquired, merged, or sold, your personal information may be transferred to the new owner as part of that transaction. We will notify you via email or a prominent notice on our website before your information is transferred and becomes subject to a different privacy policy.
13. Third-Party Links
Our website may contain links to third-party websites such as our booking platform, review sites, or social media pages. This Privacy Policy applies only to simplescrubcleaning.com. We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies before providing any personal information.
14. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The most current version will always be posted at simplescrubcleaning.com/privacy-policy with the updated date at the top. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
If we make material changes that affect how we use your personal information, we will notify you by email or through a prominent notice on our website.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Simple Scrub Cleaning LLC
Milwaukee, Wisconsin
Email: contact@simplescrubcleaning.com
Phone: (414) 250-8740
Website: simplescrubcleaning.com
Simple Scrub Cleaning LLC — Privacy Policy Last updated: April 2026
Simple Scrub Cleaning LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website at simplescrubcleaning.com or book our residential cleaning services. By using our website, submitting a booking form, or providing your contact information, you consent to the collection and use of your information as described in this policy.
1. Company Information
Simple Scrub Cleaning LLC
Milwaukee, Wisconsin
Email: contact@simplescrubcleaning.com
Phone: (414) 250-8740
Website: simplescrubcleaning.com
2. Information We Collect
Information you provide directly:
Full name
Home address and service location
Email address
Phone number
Home size and service preferences
Payment information (processed securely through Stripe — we never store your full card details)
ZIP code and service area confirmation
Information collected automatically when you visit our website:
IP address
Browser type and operating system
Referring URLs and pages visited
Time spent on pages
This automatically collected information is used to improve our website and is not linked to your personal identity.
3. How We Use Your Information
We use the information we collect to:
Schedule, confirm, and complete your cleaning appointments
Process payments securely through Stripe
Send appointment confirmations, reminders, and service updates via text message through Quo (formerly OpenPhone) and email
Respond to your questions, requests, or concerns
Send occasional promotional offers to customers who have opted in
Improve our services and customer experience through analytics
Comply with legal obligations and Wisconsin business and tax record requirements
We do not use your information for any purpose not described in this policy without your consent. We never sell or rent your personal information to anyone.
All text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of text message services.
4. Text Message Communications
If you provide your phone number and opt in to receive text messages, we will send you service-related communications including appointment confirmations, reminders, and schedule updates through Quo (formerly OpenPhone). Promotional messages are only sent to customers who have explicitly opted in.
You can opt out at any time by replying STOP to any message
After opting out you may still receive essential service messages such as appointment confirmations
To opt back in, reply START or contact us at contact@simplescrubcleaning.com
For help, text HELP at any time or email contact@simplescrubcleaning.com
Message and data rates may apply depending on your mobile carrier
We never sell or share your phone number with third parties for marketing purposes
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes
Simple Scrub Cleaning LLC complies with all applicable CTIA and TCPA regulations governing SMS communications.
5. Payment Information
All payments are processed securely through Stripe, a PCI-compliant payment processor. We do not store your full credit card number, CVV, or banking details on our systems. Stripe's privacy policy governs how your payment information is handled and can be found at stripe.com/privacy.
BookingKoala is used as our customer relationship management and booking platform. Your booking details are stored within BookingKoala's secure system. BookingKoala's privacy policy can be found at bookingkoala.com.
6. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
With independent contractor cleaners assigned to your appointment, limited to information necessary to complete your service (name, address, service details)
With Stripe for secure payment processing
With BookingKoala for appointment scheduling and management
With Quo for text message communications
With Google Analytics for website analytics and visitor insights
Through Meta Pixel for advertising measurement and to show relevant ads to people who have visited our website
When required by law, court order, or government authority
To protect the rights, property, or safety of Simple Scrub Cleaning LLC, our clients, or the public
All third-party service providers we work with are required to protect your information and may only use it for the specific purpose we have engaged them for.
7. Cookies and Website Tracking
Our website uses cookies and similar tracking technologies to improve your browsing experience and understand how visitors use our site. We may use:
Essential cookies necessary for the website to function properly
Analytics cookies through Google Analytics to understand how visitors interact with our website. You can opt out of Google Analytics at tools.google.com/dlpage/gaoptout
Marketing cookies through Meta Pixel to measure the effectiveness of our advertising and show relevant ads to people who have visited our site. You can learn more about how Meta uses this information at facebook.com/privacy/explanation
You can control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of our website.
Our website does not currently respond to Do Not Track signals from browsers.
8. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Customer records are retained for a minimum of 3 years to comply with Wisconsin business and tax record requirements. Payment records are retained as required by Stripe and applicable tax law.
If you would like your information deleted from our records, please contact us at contact@simplescrubcleaning.com and we will process your request within a reasonable timeframe, subject to any legal retention requirements.
9. Wisconsin Consumer Rights
Wisconsin residents have the right to:
Request access to personal information we hold about them
Request correction of inaccurate information
Request deletion of personal information, subject to legal retention requirements
Opt out of marketing communications at any time
Opt out of text message communications by replying STOP
To exercise any of these rights, please contact us at contact@simplescrubcleaning.com or call (414) 250-8740.
10. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at contact@simplescrubcleaning.com and we will delete it promptly.
11. Security
We take the security of your personal information seriously and implement reasonable technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. This includes SSL encryption, secure data storage, and restricted access limited to authorized staff and contractors.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. If you have reason to believe your information has been compromised, please contact us immediately at contact@simplescrubcleaning.com.
12. Business Transfer
If Simple Scrub Cleaning LLC is acquired, merged, or sold, your personal information may be transferred to the new owner as part of that transaction. We will notify you via email or a prominent notice on our website before your information is transferred and becomes subject to a different privacy policy.
13. Third-Party Links
Our website may contain links to third-party websites such as our booking platform, review sites, or social media pages. This Privacy Policy applies only to simplescrubcleaning.com. We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies before providing any personal information.
14. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The most current version will always be posted at simplescrubcleaning.com/privacy-policy with the updated date at the top. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
If we make material changes that affect how we use your personal information, we will notify you by email or through a prominent notice on our website.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Simple Scrub Cleaning LLC
Milwaukee, Wisconsin
Email: contact@simplescrubcleaning.com
Phone: (414) 250-8740
Website: simplescrubcleaning.com
Simple Scrub Cleaning LLC — Privacy Policy Last updated: April 2026
Simple Scrub Cleaning LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website at simplescrubcleaning.com or book our residential cleaning services. By using our website, submitting a booking form, or providing your contact information, you consent to the collection and use of your information as described in this policy.
1. Company Information
Simple Scrub Cleaning LLC
Milwaukee, Wisconsin Email: contact@simplescrubcleaning.com
Phone: (414) 250-8740
Website: simplescrubcleaning.com
2. Information We Collect
Information you provide directly:
Full name
Home address and service location
Email address
Phone number
Home size and service preferences
Payment information (processed securely through Stripe — we never store your full card details)
ZIP code and service area confirmation
Information collected automatically when you visit our website:
IP address
Browser type and operating system
Referring URLs and pages visited
Time spent on pages
This automatically collected information is used to improve our website and is not linked to your personal identity.
3. How We Use Your Information
We use the information we collect to:
Schedule, confirm, and complete your cleaning appointments
Process payments securely through Stripe
Send appointment confirmations, reminders, and service updates via text message through Quo (formerly OpenPhone) and email
Respond to your questions, requests, or concerns
Send occasional promotional offers to customers who have opted in
Improve our services and customer experience through analytics
Comply with legal obligations and Wisconsin business and tax record requirements
We do not use your information for any purpose not described in this policy without your consent. We never sell or rent your personal information to anyone.
All text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of text message services.
4. Text Message Communications
If you provide your phone number and opt in to receive text messages, we will send you service-related communications including appointment confirmations, reminders, and schedule updates through Quo (formerly OpenPhone). Promotional messages are only sent to customers who have explicitly opted in.
You can opt out at any time by replying STOP to any message
After opting out you may still receive essential service messages such as appointment confirmations
To opt back in, reply START or contact us at contact@simplescrubcleaning.com
For help, text HELP at any time or email contact@simplescrubcleaning.com
Message and data rates may apply depending on your mobile carrier
We never sell or share your phone number with third parties for marketing purposes
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes
Simple Scrub Cleaning LLC complies with all applicable CTIA and TCPA regulations governing SMS communications.
5. Payment Information
All payments are processed securely through Stripe, a PCI-compliant payment processor. We do not store your full credit card number, CVV, or banking details on our systems. Stripe's privacy policy governs how your payment information is handled and can be found at stripe.com/privacy.
BookingKoala is used as our customer relationship management and booking platform. Your booking details are stored within BookingKoala's secure system. BookingKoala's privacy policy can be found at bookingkoala.com.
6. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
With independent contractor cleaners assigned to your appointment, limited to information necessary to complete your service (name, address, service details)
With Stripe for secure payment processing
With BookingKoala for appointment scheduling and management
With Quo for text message communications
With Google Analytics for website analytics and visitor insights
Through Meta Pixel for advertising measurement and to show relevant ads to people who have visited our website
When required by law, court order, or government authority
To protect the rights, property, or safety of Simple Scrub Cleaning LLC, our clients, or the public
All third-party service providers we work with are required to protect your information and may only use it for the specific purpose we have engaged them for.
7. Cookies and Website Tracking
Our website uses cookies and similar tracking technologies to improve your browsing experience and understand how visitors use our site. We may use:
Essential cookies necessary for the website to function properly
Analytics cookies through Google Analytics to understand how visitors interact with our website. You can opt out of Google Analytics at tools.google.com/dlpage/gaoptout
Marketing cookies through Meta Pixel to measure the effectiveness of our advertising and show relevant ads to people who have visited our site. You can learn more about how Meta uses this information at facebook.com/privacy/explanation
You can control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of our website.
Our website does not currently respond to Do Not Track signals from browsers.
8. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Customer records are retained for a minimum of 3 years to comply with Wisconsin business and tax record requirements. Payment records are retained as required by Stripe and applicable tax law.
If you would like your information deleted from our records, please contact us at contact@simplescrubcleaning.com and we will process your request within a reasonable timeframe, subject to any legal retention requirements.
9. Wisconsin Consumer Rights
Wisconsin residents have the right to:
Request access to personal information we hold about them
Request correction of inaccurate information
Request deletion of personal information, subject to legal retention requirements
Opt out of marketing communications at any time
Opt out of text message communications by replying STOP
To exercise any of these rights, please contact us at contact@simplescrubcleaning.com or call (414) 250-8740.
10. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at contact@simplescrubcleaning.com and we will delete it promptly.
11. Security
We take the security of your personal information seriously and implement reasonable technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. This includes SSL encryption, secure data storage, and restricted access limited to authorized staff and contractors.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. If you have reason to believe your information has been compromised, please contact us immediately at contact@simplescrubcleaning.com.
12. Business Transfer
If Simple Scrub Cleaning LLC is acquired, merged, or sold, your personal information may be transferred to the new owner as part of that transaction. We will notify you via email or a prominent notice on our website before your information is transferred and becomes subject to a different privacy policy.
13. Third-Party Links
Our website may contain links to third-party websites such as our booking platform, review sites, or social media pages. This Privacy Policy applies only to simplescrubcleaning.com. We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies before providing any personal information.
14. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The most current version will always be posted at simplescrubcleaning.com/privacy-policy with the updated date at the top. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
If we make material changes that affect how we use your personal information, we will notify you by email or through a prominent notice on our website.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Simple Scrub Cleaning LLC
Milwaukee, Wisconsin
Email: contact@simplescrubcleaning.com
Phone: (414) 250-8740
Website: simplescrubcleaning.com
Ready for a cleaner home?
Join Milwaukee's north shore families who've given back their weekends.
Not Happy? We come back free within 24 hours. That's our promise
Ready for a cleaner home?
Join Milwaukee's north shore families who've given back their weekends.
Not Happy? We come back free within 24 hours. That's our promise
Ready for a cleaner home?
Join Milwaukee's north shore families who've given back their weekends.
Or call / text us directly
Not Happy? We come back free within 24 hours. That's our promise
